Privacy Policy

Rodavia operates a booking platform connecting travelers with local rental providers in Mauritius. This policy explains how we handle information collected through rodaviamauritius.com.

Information We Collect

When you submit a booking enquiry, our form collects your name, email address, phone number, and travel dates. We use this data solely to process your reservation request and send you a voucher from the rental provider.

Cookies track basic site usage: pages visited, session duration, and referral source. Analytics services process this data to help us improve navigation and content.

How We Use Your Data

Personal details go directly to the rental company handling your booking. We store your email to send confirmation messages and respond to follow-up questions. Phone numbers are passed to providers so they can coordinate pick-up times or answer questions about your reservation.

We do not sell, rent, or share your information with marketing platforms or unrelated third parties.

Third-Party Services

The booking widget on our site connects to rental provider systems. When you complete a form, that data transmits to the partner company's database. Each provider manages their own customer records according to their policies.

Analytics tools (such as Google Analytics) collect anonymized visit data. Cookies from these services are described in our Cookie Policy.

Data Retention

We keep booking records for two years after your rental date to handle queries or disputes. After that period, personal details are deleted from our systems. Email correspondence is archived for the same duration.

Your Rights

You can request a copy of the personal data we hold, ask us to correct errors, or request deletion at any time. To exercise these rights, email [email protected] with your full name and booking reference if available.

If you have concerns about how we handle your information, contact us at the email above or call +230 5852 7719 during office hours (Monday to Sunday, 8:00 - 18:30 GMT+4).

Changes to This Policy

We update this page when our data practices change. The current version applies to all bookings made through the site. Check back periodically if you want to stay informed about how we protect your information.

Last updated: January 2025.